John Kostoulas

Research Director at GARTNER

John Kostoulas

Research Director at GARTNER

Biography

John Kostoulas is a Research Director at Gartner focused on human capital management (HCM) technologies and processes, working extensively with Gartner’s vendor, service provider and end-user base. Besides individual evolution of HCM components and HR BPO services, Mr. Kostoulas researches and advises of the horizontal impact of key technology trends, such as digital, cloud, robotics and social, on the HR business and technology strategy.

Mr. Kostoulas has over 15 years of holistic experience and solid track record in Human Capital Technology and Transformation from the perspectives of service provider, vendor and end customer. He has led numerous global scale initiatives for world-class organizations on global implementation/operations of leading technology solutions, global service delivery process design, and Shared Services/BPO transition.